12-15/06/24 Hradec Králové
Park 360

THE FIRST CONCERT DATE IS ALREADY SOLD OUT! TICKETS FOR THE ADDED CONCERT ARE ON SALE NOW:

ED SHEERAN RETURNS TO THE CZECH REPUBLIC TWICE! DUE TO THE HUGE INTEREST WE ARE ADDING A SECOND CONCERT!

One of the world’s biggest stars, British singer Ed Sheeran, is returning to the Czech Republic after five years. His MATHEMATICS TOUR follows his record-breaking American tour, on which Ed set several attendance records, and the domestic stop in the form of a pair of concerts will take place on Saturday 27 July and Sunday 28 July 2024 in Hradec Králové at the multifunctional Park 360 as part of the Rock for People Concerts series. “I am very happy that we can organize a concert of such a personality and unique musician as Ed Sheeran. The fact that he has chosen Park 360 for his show in the Czech Republic, which is also home to our Rock for People festival, is a huge honour and a milestone for us,” comments Michal Thomes on behalf of the co-organising agency Ameba Production, adding: “It’s proof for us that we are really pushing ourselves every year and our venue can compete with the world’s great arenas.” The event is held under the auspices of Hradec Králové Mayor Pavlina Springerová.

ALL INFORMATION ABOUT THE CONCERT CAN BE FOUND ON THE WEBSITE www.edsheerankoncert.cz

 

FAQ – Frequently Asked Questions

We get a lot of questions about the concert and ticket sales. We’ve put together this handy guide to help you navigate the ticket-buying process and enjoy the concert. We work hard to do everything we can to make sure that tickets only get into the hands of real fans.

When and where will the concert take place?

The concert will take place on Saturday 27 July 2024 in Park 360 in Hradec Kralove: https://rockforpeople.cz/en/info/informace/jak-se-k-nam-dostat/.

When and where can I buy a ticket?

The organizers of the Ed Sheeran concert have pledged to fight unethical secondary ticketing and overselling. All official advance ticket sales are listed in the concert advertisement and on the www.edsheeran.com and www.rockforpeople.cz websites.

Tickets, priced between 1,990 – 2,990 CZK, will go on sale from Thursday 26 October 2023, 10 am ONLY at official presale outlets on GoOut, Ticketportal and Eventim. Tickets purchased outside of these official presales may not be valid and will not guarantee you will get to the concert. 

After you have paid for your tickets, you will receive a confirmation of payment to the email you entered, AND THE TICKETS THEMSELVES WILL BE SENT TO THE E-MAIL YOU ENTERED WHEN YOU PURCHASED THEM 14 DAYS BEFORE THE CONCERT DATE.

All tickets will be linked to the name of the purchaser, in case of multiple ticket purchases the name of the person purchasing the tickets will be displayed on all tickets. The person purchasing the tickets must be present at the door to admit all persons with tickets bearing that name.

Official and secure secondary ticket sales/purchases will only be available at a later date from official ticket sellers and at the original price of your ticket. For tickets purchased outside of the official pre-sales on GoOut, Ticketportal or Eventim, we do not guarantee their originality, validity, or that you will be able to get to the concert with them.

CAUTION AGAINST purchasing tickets from fraudulent servers such as VIAGOGO, ONLINETICKETSHOP, and others. We also warn against FAKE PROFILES IN COMMENTS ON SOCIAL NETWORKS.

In case of any problems with tickets, please contact directly the ticketing company where you purchased your ticket(s):

GoOut: [email protected]

Ticketportal: [email protected]

FOR COMPLETE INFORMATION AND CONDITIONS FOR PURCHASING TICKETS TO THE CONCERT READ BELOW.

Will children’s tickets be available?

Every concertgoer needs their own valid ticket regardless of their age. Children under 15 must be accompanied by a parent to the concert, and those 15 to 18 must be accompanied by an adult.

What about parking and accommodation?

There will be parking and camping (and other accommodation) available on-site for all concert attendees. Of course, sanitary facilities will also be part of the campground. Parking and campsites will be on sale at a later date.

Will there be refreshments on site?

There will be a wide range of refreshments (food and drink) on-site, of course, we don’t forget vegetarians, vegans, gluten-free diets, and more.

What is a Fan Zone?

We are preparing for you not only Ed Sheeran’s concert itself but also a full-day program right in the area where we organize the Rock for People festival every year. There will be concerts, accompanying program, and activities in the Fan Zone area, several food and beverage zones, and plenty of other leisure activities to spend the best summer day. You will be able to arrive at the Fan Zone well in advance of the concert to enjoy all the accompanying program, refreshments, and everything we will prepare for you on-site in addition to the concert. So, you can arrive well in advance, park quietly, and start enjoying the day’s program.

Access to the Fan Zone is included in your ticket. All timings will be announced soon.

HOW DO I GET A TICKET? READ THE GENERAL TICKET PURCHASING RULES BELOW:

How can I arrange the purchase of tickets for a person with a disability (with a valid ZTP or ZTP/P card)?

Special tickets for people with a valid ZTP or ZTP/P card will be sold only in the GoOut and Ticketportal network. This ticket is exclusively for those who need to reserve a reserved seat on the elevated platform. That is, for wheelchair users or persons with disabilities of small stature. In both cases, it is necessary to present a ZTP or ZTP/P card. For the accompanying person, you need to purchase a classic ticket for Standing. Standing for escorts will be allowed in the area near the raised platform.

What is unethical secondary ticketing and overselling?

Unethical secondary ticketing is when people buy tickets at face value and then resell them at inflated prices through methods and websites that are not approved by the artist or promoter, denying genuine fans the opportunity to buy at face value. 

Traffickers and unauthorized ticket sellers use multiple credit cards, false identities, and sophisticated computer programs (“bots”) to purchase large quantities of tickets, which they then offer for resale at highly inflated prices.

How many tickets can I buy?

There is a strict limit of 6 tickets per transaction per concert. This limit is in place to give as many people as possible a fair chance to purchase tickets. The entire group must arrive at the same time as the person who purchased the tickets, as the purchaser’s name is written on each ticket purchased. 

PLEASE NOTE that any transactions that are detected as “bot” purchases, persons creating duplicate accounts to purchase more tickets than the limit, or any transaction that indicates a suspicious purchase over the ticket limit WILL BE CANCELLED.

What if we want to go as a larger group/family?

If you want to buy more than 6 tickets for the concert, you will need to place another order.

Tickets are tied to a name – what does that mean?

To prevent the secondary ticket market, absurd prices, and ripping off fans, we sell personalized tickets, which means that the buyer’s name is printed on them. On entry, the surname printed on the ticket must match the ID being presented; a second (or third, fourth, fifth, or sixth) person will only gain entry at the same time as the person presenting the ID. Proof of ticket reservation must also be presented on request. 

This means that when you purchase tickets, each of your tickets will be personalized with the name of the main purchaser. On entry to the concert, escorts will only be allowed to enter with the main purchaser whose name appears on the tickets. The promoter reserves the right to check IDs for verification on entry to the concert venue. Please bring a valid ID and enter the venue with the friends and family for whom you have purchased tickets.

Can I buy tickets as a gift?  

Matching ID with the last name of the main purchaser will be a condition of entry, other tickets purchased by that person can be used for other people as long as EVERYONE arrives with the main purchaser whose name is on the tickets. If you wish to purchase tickets as a gift, you will need to attend as well in order for the gift recipient to get into the concert.

What are the admission requirements for the concert?

You must have a valid ticket (paper or electronic) to enter the concert. You may be asked to provide an email confirmation of your ticket reservation and a valid photo ID that matches the name on that confirmation. 

Accepted forms of photo ID are – valid ID, valid driver’s license, and valid passport.

What are the age restrictions?

There are no age restrictions for the concert, every concertgoer needs a valid ticket regardless of their age. 

Under 15 years of age MUST be accompanied by a parent to the concert, and between 15 and 18 years of age MUST be accompanied by an adult.

Ticket delivery

Only electronic tickets are sold and will be delivered to the buyer’s email address with a delay, so you will not receive them until shortly before the concert. 

You will receive a confirmation email once you have purchased your tickets.

I can’t find my confirmation e-mail?

First of all, please check your junk or spam folder. If this does not help, please contact the customer service of the ticket seller you booked your tickets through (GoOut or Ticketportal). If you’re not sure which company you purchased your tickets from, this information is usually listed on your credit card or bank statement.

I can’t attend the concert anymore and I have to sell my ticket. What should I do?

Resale of any Ed Sheeran concert ticket is strictly prohibited except through the only official and safe partner TicketSwap. This option will be launched at a later date and we will announce it in advance. Any Ed Sheeran concert ticket offered for resale elsewhere, either online or offline (including Viagogo, Onlineticketshop, in social media comments, or any other unauthorized source including any secondary ticketing websites) will result in the CANCELLATION OF THE ENTIRE ORIGINAL BOOKING AND TICKET. The original purchaser and their entourage will be denied entry and any additional purchases they have will also be cancelled.

When will we receive the tickets?

Tickets will be sent out late and you will not receive them until just before the concert.

Are photo and videocameras allowed?

Professional cameras (defined as cameras with detachable lenses), video and recording devices are STRICTLY PROHIBITED. Cameras for personal use and smartphone cameras are okay.

How soon should we arrive?

We are preparing for you not only Ed Sheeran’s concert itself, but also a full-day program right in the area where we organize the Rock for People festival every year. There will be concerts, accompanying program and activities in the Fan Zone, several food and beverage zones and plenty of other leisure activities to make the most of your summer day. 

You will be able to arrive at the Fan Zone well in advance of the concert to enjoy all the entertainment, refreshments and everything we will have prepared for you on site in addition to the concert. So you can arrive well in advance, park quietly, and start enjoying the day’s program.

Access to the Fan Zone is included in your ticket. All timings will be announced soon.

I can’t get in with my tickets, I couldn’t scan them and I was turned away at the turnstile?

Don’t worry, we’ll try to help you. In the first instance, contact the ticket office where colleagues will help you find out what went wrong. REMEMBER, NEVER BUY A TICKET from someone you don’t know, not in person on the street, not on unauthorized secondary ticket websites like Viagogo, Onlineticketshop and others, not in comments on social media like Facebook, Instagram, and others.

VŠEOBECNÁ PRAVIDLA NÁKUPU VSTUPENEK_GENERAL TERMS OF CONDITIONS